What to do:

  1. Contact us with your order number
  2. Tell us which book you received
  3. Confirm which book you ordered

What happens: We'll assess the situation and provide a solution, which may include:

  • Sending the correct book (if available)
  • A full refund
  • Instructions on what to do with the wrong book

Response time: Within a few hours during business hours (Monday-Friday, 8am-4pm MT).