You'll receive your refund within 3-5 business days after we process your request.
Timeline:
- Same business day: We process your refund request (during business hours)
- 1-2 days: Refund appears as pending in your account
- 3-5 days: Funds are available in your account
Where does the refund go? Your refund goes back to your original payment method automatically.
Marketplace timing: Refunds through Amazon, eBay, AbeBooks, or Alibris may take an additional 1-2 days to process through their systems, but we issue the refund on our end immediately.
Haven't received it after 5 business days? Contact us at books@dreambooksco.com with your order number and we'll investigate.